Error 2: Thermal Tracking ErrorUpdated 2 months ago

This code means the BedJet is detecting a difference (delta) between the expected temperature and what its sensors are reading. Causes can include either restricted airflow or a failure of the temperature sensor.

What to check

• Remove and clean the filter—dust buildup reduces airflow and skews temperature readings.

• Detach the hose and check for obstructions (e.g., socks, bedding). Re-seat both ends firmly.

• Make sure sheets/blankets aren’t bunching at the nozzle and blocking the outlet.

• Confirm nothing is up against the BedJet’s intake.

• Cloud Sheet (if used)

  • Ensure any unused inlets are closed so air isn’t escaping one side of the sheet.

After clearing any issues, power the unit off and back on. Test again.

Still having issues?

• Contact our Customer Care Team at [email protected] or +1 (401) 404-5250 (US number, available during US business hours).

• Or submit a request for warranty support: visit our Support Center, select “Get Warranty Support,” and follow the prompts.

Warranty note: If you’re within our two-year comprehensive warranty, we’ll replace the BedJet at no cost if needed. If you’re out of warranty, we can offer repair or replacement options.