Error 6 & 7: Heater Stuck OnUpdated 2 months ago

Fault 6 or Fault 7 means the BedJet is sensing temperatures above the target setpoint. This is usually caused by restricted airflow or failure of the BedJets temperature sensor.

Try these steps

• Inspect for airflow blockages
  

  • Remove and clean the BedJet air filter.

  • Detach and check the air hose for obstructions.

  • Make sure sheets or the Cloud Sheet aren’t bunching at the nozzle.

  • Confirm nothing is blocking the BedJet’s air intake.
    
    

• Reset the temperature sensor
  

  • Unplug the BedJet from the wall outlet for a full 60 seconds.

  • Plug it back in and power on.

  • Run in COOL mode for 10 minutes.

  • Retry your normal settings.

Still having issues?

• Contact our Customer Care Team at [email protected] or +1 (401) 404-5250 (US number, available during US business hours).

• Or submit a request for warranty support: visit our Support Center, select “Get Warranty Support,” and follow the prompts.

Warranty note: If you’re within our two-year comprehensive warranty, we’ll replace the BedJet at no cost if needed. If you’re out of warranty, we can offer repair or replacement options.