Weak AirflowUpdated 2 months ago

If your BedJet isn’t delivering the airflow you’re used to—Single or Dual Zone—these quick checks usually restore full performance.

1) Clear any blockages

• Air filter: Remove and clean the filter. Even light dust can noticeably reduce airflow.
   See our video guide: Cleaning the BedJet 3 Air Filter.
  

• Air hose: Inspect for obstructions (e.g., sock, blanket corner) and ensure there are no sharp kinks.
  

• Nozzle & bedding: Make sure sheets/blankets aren’t bunching at the nozzle and restricting the outlet.
  

• Cloud Sheet users: Verify unused inlets are closed so air isn’t escaping elsewhere.
  

• Intake/exhaust clearance: Ensure the BedJet’s vents aren’t pressed into upholstery, carpet, or bed skirts.
  
  

2) Verify power mode

• Remote-equipped units:
   Menu → BedJet Setup → Low Power → set to “Normal Power.”
  

• App-only owners (BedJet 3):
   Press the Low Power button on the side of the base. Compare airflow before/after:
  

  • If airflow increases, you’ve returned to Normal Power.
    

  • If airflow decreases, you just enabled Low Power—press again to return to Normal.
    

• Dual-Zone matching note (two full-size BedJet 3 units only):
   Run both units in Low Power so they match; if one is Normal and the other Low, the Low-Power side will feel weaker. (Does not apply to BedJet 3 Mini Dual Zone systems.)

3) Confirm proper power supply

• Plug the BedJet directly into a wall outlet (avoid low-capacity power strips/extension cords).
  

• If possible, try a different outlet/room to rule out a supply issue.

4) Quick airflow test

• Set mode to Cool and fan to 100% for 60–90 seconds. You should feel strong, steady flow at the nozzle. If not, re-check for filter/hosing/bedding restrictions.

Still having issues?

• Contact our Customer Care Team at [email protected] or +1 (401) 404-5250 (US number, available during US business hours).

• Or submit a request for warranty support: visit our Support Center, select “Get Warranty Support,” and follow the prompts.

Warranty note: If you’re within our two-year comprehensive warranty, we’ll replace the BedJet at no cost if needed. If you’re out of warranty, we can offer repair or replacement options.