Shipping PolicyUpdated 2 months ago

We make delivery simple, fast, and predictable. Orders to the US, Canada, UK, and EU ship from our local warehouses, so you get quick transit, reliable tracking, and no import fees or taxes due at delivery in those regions. Most orders ship within a business day or two, and we’ll send tracking as soon as your package is on the way.

US, Canada, UK, EU

• Processing time: Orders ship in 1–2 business days from the order date.
  

• Transit time: 3–5 business days from the date of shipment.
  

• Cost: Free standard shipping to the US, Canada, UK, and EU.
  

• Refurbished BedJet: US-only. Ships in 7–10 business days from the order date and delivers to US addresses only.
  

• Import fees/taxes at delivery: None in these regions—orders ship domestically from local warehouses.

International (including Australia)

• Processing time: 2–3 business days.
  

• Transit time: 7–10 business days.
  

• Cost: Shipping fees (if applicable) are calculated at checkout.
  

• Duties & taxes: Shipping cost does not include import duties, customs fees, or local taxes; these may be due at delivery, based on your country’s regulations.

Need help?

Delivery times can vary by location and time of year. You’ll receive tracking as soon as your order ships. [email protected] · +1 (401) 404-5250 (US business hours).