How to Start a ReturnUpdated 2 months ago

We offer a 60-day return window for new units purchased directly from BedJet. We pay return shipping in the US, Canada, UK, and EU, and issue 100% refunds with no restocking fees when everything comes back in original packaging with no missing or damaged parts.

Start Your Return

• Online: Visit our Support Center and select “Start a Return.”
  

• Or contact us: Email [email protected] or call +1 (401) 404-5250 (US business hours).
  

• Have ready: Your order number and the item(s) you wish to return.

Return Shipping

• US, Canada, UK, EU: We provide a pre-paid return label for approved returns.
  

• International (including AU): We’ll share our return address; return shipping isn’t covered by BedJet.

Refunds

After we receive and inspect your return, we’ll refund your original payment method. Refunds typically post in 3–5 business days. You’ll receive an email confirmation when issued.

Non-Returnable Items

• Certified refurbished BedJet 3 units are final sale and not eligible for return.

Need more details? See our full Return Policy.