PowerLayer Moving but Not Returning to FlatUpdated 2 months ago

If your PowerLayer Adjustable Bed Frame raises normally but will not lower or return to Flat, the issue is most likely due to an obstruction underneath the frame.

How to Fix the Issue

• Use your remote to raise the PowerLayer.

• Inspect the space under the frame for any objects or items that may be blocking movement.

• Remove the obstruction, then try lowering the frame again.

Still Having Issues?

If your PowerLayer is still not working after checking for and clearing obstructions, please reach out to our Customer Care team for additional assistance.

📧 [email protected]
📞 +1 (401) 404-5250